All managers have an open door policy, available for residents and their families. Our managers echo the vast support they receive from the Directors of Stocks Hall Care Home Ltd. Thus enabling them to reach their potential as managers and deliver excellent care and support to all staff throughout the company.
Stocks Hall Care Homes began trading in November 1987 and Sue has been employed by the company from the start. The care sector was a new experience for her, but throughout the last 20+ years she has gained a vast knowledge. She is extremely passionate about the care we provide and believes that the only way quality care can be achieved is by looking after the staff, and through continually developing & training employees at all levels.
For the past 10 years she has been a panel member for ‘Investors in People’ and since 2004 a panel member for ‘Work Life Balance’ with the Centre of Assessment.She is also the Chairman of the Lancashire Care Associate who are striving, in partnership with Lancashire County Council, to provide the people in Lancashire with the care and support they need.
Quality Assurance Manager
Mel joined Stocks Hall in 2000 and has over 25 years experience in the Care Sector. Mel holds NVQ level 4 in Health and Social Care and Registered Managers Award. Mel also has an Advanced Diploma in Health and Safety and is an NVQ Assessor and Verifier.
Mel is a very much valued member of the management team and has seen changing roles throughout her career at Stocks Hall. Originally being employed as Care Manager, then Training Manager and recently taken up her new role as Quality Assurance Manager. Stocks Hall have developed and supported Mel throughout.
Mel’s new responsibilities, coupled with delivery of training, ensure that the Care provided is quality monitored and meet the high standards Stocks Hall expects from all its employees. People and Quality of Care is something which Mel is passionate about and she feels privileged to have responsibility to ensure this happens.
Manager of Skelmersdale Home
Sue has 29 years experience in Nursing and the Care Sector, previously working in both England and Hong Kong for the Queen Alexander Royal Army Nursing Core.
Sue’s expertise is wide and covers elderly, children, casualty, surgery and orthopaedics. When Sue returned to England she specialised in nursing spinally injured patients.
During her management career, Sue has managed acute orthopaedics and rehabilitation beds and a challenging behaviour unit. Sue has worked for Stocks Hall for 15 years and became manager in 2003 for our Skelmersdale Home.
Sue is accredited with ROSPH to teach basic food hygiene. The company is accredited with city and guilds to provide NVQ II, sue is both an assessor and verifier for this and is the QCA for the award within the company. Sue has worked extremely hard to have the home accredited as excellent by CSCI and a 5 star rating with RDB.
Manager of Burscough Home
Sammi has been employed by the Company since 1990, initially as an Activities Co-ordinator working between our Residential and Nursing Home but then promoted in 1991 to Manager of our Residential Home.
In 1994 she was appointed Nurse Manager of our Nursing Home in Burscough a position she still occupies. Throughout her time with Stocks Hall she has continued to develop her skills in all areas of management. She is totally in control of the Burscough Home’s individual budget and her financial understanding & performance is excellent. Her calm, professional and caring nature creates a feeling within the Home that gives Residents and relatives alike total confidence in the care they received. She motivates and supports her staff and encourages them also to develop their own skills.
The company has a strong management team, of which she is a highly valued member and she is happy to support her colleagues whenever necessary. Sammi is particularly skilled in dealing with any grievance or disciplinary matter being thorough and extremely fair; she will only come to a conclusion once all the evidence has been sifted through. All in-house training for Customer Care and First Aid are provided by her and the feed-back from her courses is very good.
Public Relations Manager
June has over 30 years’ experience in the Nursing & Care Sector. Qualifying as a Registered General Nurse, initially June specialised in Acute Strokes Injuries, Rehabilitation and General Medicine.
June has been a dedicated member of the Stocks Hall Team since 2000 and is very passionate about Person Centred Care for each Individual.
June was originally employed as Agency Nurse Manager and in 2006 she became Public Relations & Marketing Manager. June loves networking, building and sustaining good relationships between the Stocks Hall Nursing & Care Group and its clients, through planned campaigns and PR activity.
She enjoys nurturing a strong Industry network, increasing awareness and developing an enviable corporate image through communicating life being lived and lived well, at Stocks Hall..
Cath came to Stocks Hall Care Homes Ltd through a training scheme in March 1995 and was offered the position of Administration Assistant in May 1995. In February 1996 she was promoted to the position of Company Administrator and then to her current position of Finance Manager. She has grown personally alongside the growth of the company and gained experience and knowledge in all aspects of the business, not only financial.
In her role as Finance Manager she is responsible for the day-to-day running of Stocks House (head office) and the production of the Companys Management Accounts. She says that she feels the person she is today is due to the support and nurturing received over the years from everyone involved with the company and Stocks Hall is now a way of life not a job.
Sam has worked within the Care Sector since being a young girl and has always been passionate about Quality of Care for All.
Initially coming to work for Stocks Hall in 1999, Sam managed the Homecare and Agency Services for just over 3 years. Following this, she worked in management positions within the Probation Service, Mental Health Team and Social Services.
In 2011 Sam returned to Stocks Hall to head up the Butterfly Project. This project centres on providing truly Person Centred Care for people living within Stocks Hall.
Progressing on through the company, Sam is now in her current role of Operational Manager within The Stocks Hall Nursing & Care Group.
Manager of Ormskirk Home
Geraldine joined the Stocks Hall Care Group in October 2002, beginning her career with us at our Burscough Home as a Carer. After achieving her NVQ2 in Health & Social Care, she was subsequently promoted to Senior Carer, going on to study for her NVQ3.
In December 2011 she advanced to the role of Deputy Manager at our Ormskirk Care Home, where after a relatively short space of time she proved herself eminently proficient. When the opportunity arose she was therefore promoted to the position of Registered Manager in May 2012.
In the short time that Geraldine has been Manager at Ormskirk she has encouraged her Staff to develop their skills and knowledge and, perhaps more importantly, brought a more settled and pleasant environment to the Home which benefits not only the Staff but the people who live with us and their families.
Geraldine is currently working towards a Diploma in Management Leadership in Health & Social Care.
Manager of Homecare & Nursing Services
Elaine Edwards joined Stocks Hall as Manager of Stocks Hall Homecare & Nursing Services, Skelmersdale and Atherton Offices in 2017.
Elaine says “Looking after the welfare of Stocks Hall Customers and Carers is my number one priority. Alongside that I ensure Quality of Care, with safe and effective running of both branches. I am incredibly proud that we have built a team of compassionate, kind and caring staff here at Stocks Hall Homecare who go above and beyond their duties, every day, for our customers.
I began my career in Care, starting out as a Registered Childminder over 20 years ago. Then I became a part time weekend carer, eventually working my way up to a Registered Manager. I really enjoy my role and love working at Stocks Hall because of the Ethos approach the group have towards Care.
Having an absolute passion to provide Outstanding Care, we live out our Stocks Hall Values and strive for Excellence every time.
This makes me incredibly happy to be part of the Stocks Hall Management Team.”