Privacy Policy

Stocks Hall Care Homes is a Care business, (owned by the Lace and Jones family, part of the Stocks Hall
Group. This privacy notice explains how we use any personal information we collect about you, during the information gathering process known as an Assessment of Need. Topics covered are:

  • What information do we collect about you?
  • How do we use such information?
  • Access to your information and correction

What information do we collect about you?

The nature of our service means that very personal and sensitive information is discussed, openly and
honestly, in order to ensure we can meet your health and social care needs in ways that are unique to your individual circumstances. The specific type of information is required in order for us to meet our legal and regulatory obligations as a registered provider.

The Lawful Bases which we use are contained within the Data Protection Act 2018 and are LEGAL

How information about you will be used

We may share information regarding your care with those who have a need to know, namely Health
Professionals, such as GP’s, District Nurses, Hospitals etc., Local Authorities, includes departments such
as Social Services, Housing, Day Centres etc. Any relevant person identified by you, such as an L.P.A.,
and our staff. We would like to contact you about the services we provide, referred contact method will be
We will not share your information with anyone except those indicated above, unless required by law.
Personal information supplied to us is used in a number of ways, for example.

  • To agree a Care Plan
  • To review your care needs
  • To monitor your medication
  • To help us improve our services

How will we use this information?

Upon completion of your Assessment of Need, we compile a Care Plan which sets out tasks, aspirations
and outcomes in order to meet all your identified needs and this is regularly reviewed and updated. This
includes liaison with all those involved in your care such as family, your representative relevant health and social care colleagues and other professionals.

Access to your information and corrections.

All files held in your name are available for your perusal and you can ask us to remove information which is inaccurate. Please email or write to us at Stocks House, 50C Whitemoss Road, Old Skelmersdale, Lancashire, WN8 8BL. Where you use our website, cookies are text files which collect log on information and visitor behaviour information. Cookies track visitor use and compile statistical reports on website activity. You can set your browser to accept or decline cookies. Please be aware that adecline preference may mean a loss of function in some of our website features.

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